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Troubleshooting

Wrong Product Price at Checkout

Correct a product price that appears incorrectly on the AiWeapX POS checkout screen.

1. Identify the affected product

Note the product and price shown at checkout.

2. Open Products

Find the product in Products and review its selling price or variant price.

3. Correct and save

Enter the intended selling price and save the product.

4. Verify before completing the sale

Return to Point of Sale, add the item again and confirm the correct price before taking payment.

Need more help? Use the Help search above or contact AiWeapX support. Avoid repeating payments or transactions until you have confirmed the previous attempt did not complete.