Troubleshooting
Offline POS Not Syncing
Troubleshoot AiWeapX POS when offline work has not synchronized after internet connectivity returns.
On this page1. Confirm internet access2. Keep AiWeapX open3. Check the affected records4. Avoid duplicate entry
1. Confirm internet access
Make sure Windows can access the internet.
2. Keep AiWeapX open
Allow the POS time to process pending offline operations after connectivity returns.
3. Check the affected records
Review Sales History, products or other affected areas for the expected data.
4. Avoid duplicate entry
Do not recreate the same sale or transaction unless you have confirmed it was not saved locally or synchronized.
Need more help? Use the Help search above or contact AiWeapX support. Avoid repeating payments or transactions until you have confirmed the previous attempt did not complete.