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Troubleshooting

Stock Quantity Not Updating

Check why product stock does not show the quantity you expect in AiWeapX POS and correct it safely.

1. Open the product

Go to Products and locate the affected item.

2. Review recent stock activity

Check whether the item was sold, purchased, returned or adjusted recently.

3. Use Stock Adjustment

If the physical count and system count differ, use Stock Adjustment and enter the correct adjustment with a clear reason.

4. Verify the new balance

Return to Products and confirm the displayed quantity now matches your physical stock count.

Need more help? Use the Help search above or contact AiWeapX support. Avoid repeating payments or transactions until you have confirmed the previous attempt did not complete.