Troubleshooting
Receipt Paper Size or Layout Is Wrong
Fix receipt text that is cut off, too wide or poorly aligned in AiWeapX POS.
On this page1. Check the physical paper width2. Open Receipt & Printer settings3. Select the matching receipt options4. Print a test
1. Check the physical paper width
Confirm the receipt roll matches the printer.
2. Open Receipt & Printer settings
Go to Settings → Receipt & Printer.
3. Select the matching receipt options
Choose the printer and paper/receipt settings that match the installed device.
4. Print a test
Save and print a test receipt before serving the next customer.
Need more help? Use the Help search above or contact AiWeapX support. Avoid repeating payments or transactions until you have confirmed the previous attempt did not complete.