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Troubleshooting

Purchase Not Increasing Stock

Check a purchase when the expected stock quantity has not changed in AiWeapX POS.

1. Open the purchase

Go to Purchases and review the saved purchase.

AiWeapX POS screen for Purchase Not Increasing Stock
AiWeapX POS — tap or click to enlarge.

2. Check purchase items

Confirm the correct products and quantities were added.

3. Confirm the purchase was saved/completed

Make sure the purchase was not left incomplete.

4. Recheck Products

Open Products and compare the current stock with the purchase quantity. Use Stock Adjustment only when a genuine correction is required.

Need more help? Use the Help search above or contact AiWeapX support. Avoid repeating payments or transactions until you have confirmed the previous attempt did not complete.