Troubleshooting
Employee Cannot Access a POS Feature
Fix missing menus or actions for an employee by reviewing AiWeapX roles and permissions.
On this page1. Identify the missing action2. Open Roles & Permissions3. Review the role permissions4. Sign in again
1. Identify the missing action
Confirm exactly which menu, page or button the employee needs.
2. Open Roles & Permissions
Sign in with an administrator account and open the employee role.
3. Review the role permissions
Enable only the permissions required for that employee job.
4. Sign in again
Have the employee sign in again and confirm the required feature is now available.
Need more help? Use the Help search above or contact AiWeapX support. Avoid repeating payments or transactions until you have confirmed the previous attempt did not complete.