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How-to guide

How to Process a Customer Return

Create a return in AiWeapX POS and record the correct returned items and quantities.

1. Open Returns

Open Returns from the menu.

2. Create Return

Choose Create Return and identify the related sale/customer information.

3. Add returned items

Select each returned product, quantity and reason.

4. Review and complete

Check the return carefully before completing it.

Need more help? Use the Help search above or contact AiWeapX support. Avoid repeating payments or transactions until you have confirmed the previous attempt did not complete.